Hey everyone! This week, we're introducing a new feature designed to simplify onboarding for larger communities, along with updates to streamline integrations and fix lingering bugs. Here's everything we've worked on:

New Updates

Import Users Feature

We’ve rolled out the Import Users feature, making it easier for clients with larger communities to onboard their members. By uploading a CSV file with user data, community owners can seamlessly import members into their community. Emails containing login details will automatically be sent to imported users. Upon logging in for the first time, users will be prompted to review and agree to the community’s policies and disclaimers, as well as update their password.

Updated Facebook Integration

Connecting Facebook accounts to Returning.AI is now even easier. Client ID and secret keys are no longer mandatory for the integration, simplifying the process for community owners.

Bug Fixes and Improvements

- Resolved an issue where single images were displayed with incorrect sizing.

- Addressed UI bugs that surfaced during the YouTube integration for Social Quests, ensuring a smoother experience for community owners.

Let us know your thoughts on these updates! We’re always working to make Returning.AI better for you. 😊

Hello everyone! We’re thrilled to share another round of updates with you. Our team has been focused on enhancing features and fixing issues to ensure a smoother experience for all community owners. Here's what's new:

New Updates

Social Quests Migration to v2

We’ve successfully migrated the upgraded Social Quests system to v2! With Social Quests, community members can earn rewards for engaging with your social media posts. This drives increased activity in your community while boosting your social media growth, helping you maximize engagement across the board.

Enhanced YouTube Channel Integration

We’ve made it easier to integrate YouTube channels with Social Quests. Admins no longer need ownership of the channel—manager access with the channel ID is now enough to enable the integration.

WooCommerce Integration Improvements

To streamline purchases in your community’s WooCommerce store, users can now create WooCommerce accounts directly within your community. Password creation has been added for these new accounts, making the purchase process much simpler and more user-friendly.

User List Updates

We've introduced two new features to the user list:

• Referred By Column: Easily track who referred a member into your community.

• Custom Badge Management: Admins can now add or remove custom badges for any user directly from the user list.

Bug Fixes and Improvements

- Resolved an issue where new user joins were not triggering outgoing webhooks.

- Added username restrictions to improve consistency. Usernames can no longer include spaces, punctuation, or special characters.

- Fixed a UI bug that caused the message container to shift when a long URL was sent.

Let us know how these updates are working for you! As always, your feedback helps us fine-tune the experience. 😊

Hey everyone! We're starting off the year strong with new features and enhancements aimed at giving you more control and visibility over your community’s engagement. Here’s what’s new this week:

New Updates:

Social Quests - Custom Earning Methods and Adjustments

In preparation for the move of Social Quests to v2, we’re improving on various aspects that will give community owners more flexibility. You can now enable "Custom Earning Methods and Adjustments" for individual posts. This means you can adjust the reward amounts (XP/Coins) for specific posts, allowing you to incentivize posts that need more engagement. For instance, award higher points for sharing key updates or promotional content. If custom adjustments are turned off, rewards will follow the default point settings.

Introducing the Gamification Log

We’re excited to announce the Gamification Log! This feature allows community owners to track all gamification-related actions in one place. Monitor XP and coins earned, badges awarded, and other engagement stats within your community. The log automatically refreshes every hour but can also be refreshed manually. This ensures you always have the latest updates to better understand and manage your community's activity.

Bug Fixes and Improvements:

- Fixed an issue with Activity Notifications requiring users to click twice to navigate to a message.

- Resolved a bug where deleting the “@” in a mention while editing a message would remove the entire mention instead of just the “@”

We’re always working to make your experience better. Keep the feedback coming, and here’s to a productive start to 2024! 🎉

Hey everyone! As we wrap up the year, we’ve been hard at work bringing major improvements to Returning.AI. Here’s what’s new this week:

New Updates

Audit Log Migration to v2

Our Audit Log has been successfully migrated to v2! The Audit Log provides detailed records of actions within your community, including new registrations, logins, policy acceptances, and more. Each entry comes with time and IP stamps, ensuring you have a transparent and comprehensive record of all key activities in your community.

Enhanced Leaderboard Durations

We’ve revamped our leaderboard feature to make custom competitions more dynamic. Previously, the leaderboard duration determined only the visibility period for the leaderboard. Now, it also defines the period in which data is collected and ranked. This means community owners can run competitions where only contributions within the selected timeframe count. It encourages consistent participation, as members will need to stay active throughout the competition rather than relying on early leads.

"Mark All as Read" for Activity Notifications

To simplify notifications, we’ve added a “Mark All as Read” option for activity notifications. This helps users overwhelmed by notifications clear their inboxes quickly without needing to check each one individually.

Bug Fixes and Improvements

- This week, we tackled a whole bunch of bugs related to the UI of our storefront which includes but is not limited to:

• Products on sale now properly display a “sale” label in the top-right corner.

• Edited WooCommerce product dimensions now reflect correctly on the storefront.

• The "Remaining stock" label now appears in red when stock is low.

• Fixed an issue where stock numbers didn’t decrease after a purchase.

• Store items on v2 are now arranged according to the community owner’s store settings instead of appearing chronologically.

- Resolved an issue preventing users from removing embedded hyperlink content on v2.

- Fixed a bug where Role XP and Coin rewards weren’t granted when roles were automatically assigned through LoginAPI.

Thanks for sticking with us this year! We’re excited for what’s to come in 2025. Let us know how we can make Returning.AI even better for your community!

Hey everyone! The Returning.AI team is squeezing in one last update before the holidays. Let’s jump into what’s new and polished this week!

New Updates:

Mobile Web Upgrades

This week, we’ve focused on enhancing the Mobile Web experience to make community engagement smoother on the go.

First, the leaderboard dropdown menu—previously available on desktop—is now fully integrated into the mobile web version, letting members effortlessly switch between competitions and track their progress. Plus, we’ve introduced a swipe-to-reply gesture: simply swipe left on any message to quickly respond, streamlining conversations for mobile users.

Bug Fixes and Improvements:

- Fixed delayed profile updates not reflecting on the community side in real time.

- Stopped roles from disappearing after users edit their profiles.

- Restored notification count visibility on mobile web.

- Fixed the refresh bar appearing unnecessarily with no updates.

Stay tuned—we’ll keep refining as we head into 2025!

Hey everyone! The Returning.AI team has been hustling to speed things up and smooth out the edges as we close out the year. Here’s what’s new and improved this week:

New Updates:

Faster Community Loading

We’ve turbocharged load times for large communities! Optimized data caching means even massive member lists now load in a snap.

User List Upgrades

Following last week’s User List V2 migration, you can now assign, deduct, or edit XP and coins for individual members directly in the interface.

Bug Fixes and Improvements:

-Fixed a UI bug showing incorrect XP/coin data when badge rewards were disabled.

- Resolved SMTP setup getting stuck at “attempting connection” in Email Configuration.

- Added missing “success” pop-up when awarding badges to users.

- Corrected display names (instead of usernames) showing in emails.

- Fixed light/dark theme preferences not saving correctly.

- Stopped profile pages from refreshing after every edit.

Stay tuned—more updates are on the way before we ring in the New Year!

Hey everyone! The Returning.AI team is closing out the year with a mix of powerful migrations and fresh features to supercharge your communities. Let’s break down this week’s updates!

New Features & Migrations:

Email Notifications (V2 Migration)

Daily digest emails are now live on V2! Keep inactive members engaged by sending them automated summaries of what they’ve missed—allowing you to reel them back into the action effortlessly.

“My Account” Page Migration

We’ve migrated and redesigned the account page! Members can now update profiles, link social accounts, and manage passwords in a sleek, user-friendly interface.

Leaderboard Countdown Timers

Spice up competitions with event-specific countdown timers! Set durations for leaderboards to create urgency—the timer ticks down visibly, pushing members to act fast.

Badge Rewards 2.0

Badges now can be set up to grant XP and coins automatically! Members see the rewards attached to each badge, adding tangible value to their achievements. Add more value to your community badges by adding XP and coins them!

Role-Based XP Rewards

Similarly to badge rewards, you can now set up roles for XP when awarded! This makes roles more coveted and incentivizes members to earn them.

Bug Fixes & Improvements:

- Gamification: Fixed incorrect tier/level numbers shown beside user names in V2.

- Iframe Channels: Hyperlinks now open in new tabs as intended.

- AI Translations: Reduced loading times for translated messages in DMs.

- Browser Notifications: Added a sound alert for new mentions/replies.

Stay tuned—we’re polishing up more surprises as we wrap up 2024!

Hey everyone! The Returning.AI team is here with a sleigh-full of upgrades this December 🎄—from sleek UI refreshes to powerful new tools for community owners. Let’s unwrap this week’s updates!

New Updates:

Rewards Storefront Revamp

We’ve supercharged the rewards store! The client-facing UI now boasts a modern design, and we’ve streamlined the purchasing flow to make claiming rewards smoother than ever.

Gamification Leaderboards

Leaderboards just got a glow-up! They now align with our upgraded design system, and community owners can assign custom icons to each leaderboard. Members can toggle between them via a dropdown in the progress bar—making competition more visual and engaging.

User List Migration to V2

The all-new user list is here! Community owners can now:

• View members’ join dates, names, emails, and more.

• Assign roles

• Filter members by data points for quick management.

Bug Fixes & Improvements:

- Dot Notifications:

• Fixed missing dots for offline users when new messages arrive.

• Stopped dots from appearing in DMs for reactions (only new messages).

- Activity Page: Smoothed out UI quirks and polished the design for a cleaner experience.

Stay tuned—we’ve got more gifts in the pipeline this holiday season! 🎁

Hey everyone! The Returning.AI team has been busy migrating core features to V2 while keeping your communities running smoothly. Here’s what’s fresh out of the oven this week! 🍪

New Updates:

Badges Migration to V2

Badges—the heart of our gamification system—are now fully migrated to V2! Community owners can continue rewarding members and boosting engagement with customizable badges, now faster and more reliable.

Browser Notifications Migration

We’ve migrated over our browser notifications! Users will now receive pop-up alerts for mentions, replies, and DMs seamlessly, even as we transition to V2.

Bug Fixes & Improvements:

Improved User Experience: Fixed an issue where newly registered users couldn’t see channels without a manual refresh.

Stay tuned—we’ll keep you posted as V2 takes shape! 🚀

Hey everyone! The Returning.AI team has been heads-down smoothing out post-migration wrinkles this week. While we’re light on new features, we’ve squashed a hefty list of bugs to keep your communities running like clockwork. Let’s dive in!

Bug Fixes & Improvements:

- Mobile Web: Fixed UI glitches in the “Join Community” modal.

- Translation Bugs: Resolved disappearing replies when translations are enabled (no more refresh required!).

- Tiers/Levels: Stopped unintended tier badges from appearing beside usernames when the feature is disabled.

- Text Editor: Mentions can now be deleted properly mid-draft.

- Language Override: Polished UI quirks from last week’s admin control feature.

- iOS Typing: Fixed backspace deleting entire messages on iPhones.

- Leaderboards: Profile images now display correctly post-migration.

- We’re sharpening the axe for bigger updates soon—stay tuned! 🛠️