Announcement - 2 June 2025

Hey everyone! The Returning.AI team is excited to share our latest updates designed to improve user experience and provide more robust community management tools. Here’s what’s new:

Forum Channel Updates

We’ve updated the forum sorting in the "latest" tab so that topics are now sorted based on the most recent comment rather than the topic creation date. This ensures that active, ongoing discussions are more visible and easily accessible to your community. In addition, forum topic views now reflect the total number of views rather than just unique views. This change gives you a more comprehensive understanding of overall engagement, highlighting the full extent of interest in any given topic.

Incoming Webhook History Log

We’ve implemented a history log for incoming webhooks, allowing community owners to filter through past deliveries. This makes it easier to troubleshoot or review webhook activity over time.

Enhanced Markdown Formatting

Our Markdown formatting on the community front has been updated to offer more varied ways for users to style their texts. This improvement helps foster richer, more expressive conversations in your community.

Bug Fixes and Improvements:

- Fixed a bug that caused the custom field columns in the user list to not appear in the downloaded CSV export.

- Fixed a bug causing users to receive rewarded XP and Coins for connecting their social media accounts.

- Resolved multiple bugs with store management on V2

- Made slight UI improvements to our milestone settings.

Stay tuned for more updates as we continue to refine and elevate your Returning.AI experience!